Leesburg, Virginia Development News

Comcast Audio/Video Feed Troubleshooting for Council Meetings

The meeting participants discussed and troubleshot issues with the Comcast audio/video feed, aiming to ensure functionality for upcoming council meetings on Monday and Tuesday. Initial attempts involved checking hardware, wiring, and reboots, with ongoing efforts to diagnose why the audio was not broadcasting correctly. They confirmed Granicus was operational throughout the troubleshooting process. The team decided to monitor the Comcast feed during the Monday and Tuesday meetings and potentially place a trouble call if issues persist, though they believe the problem lies with their internal setup rather than Comcast equipment. The audio issue was eventually resolved by physically checking and adjusting settings on the Comcast box, including confirming its own power source and ensuring it was not set to digital-only input. It was discovered that the issue was related to headphones and audio settings which were not correctly configured.